A Global Developer of high-quality software security products is in need of Technical Support Engineers!
This is a Non-Call Center Agent Role!
APPLY NOW AND START ASAP!
Job Description:
Solve technical issues and provide possible resolution to provide customer satisfaction.
Responsible for customer complaints and escalations via phone, email, and remote support.
Provide excellent customer service.
Utilize certain software tools to give technical solutions.
Requirements:
Candidates must possess a Bachelors Degree in Computer Science, Information
Technology, or any equivalent field.
With at least 4 years work experience in Network Security and System Configuration.
Must have strong background in Linux.
Experience dealing with Unix, Postfix, DNS, BIND, Apache, Squid, SQL, Proxies, Ubuntu,
Redhat, and Suse.
Must have understanding of network protocols such as HTTP, SMTP, FTP, SMB, DNS, and
DHCP.
Background in Security, Cloud, Data protection, Encryption, Malware, Spyware, Cyber
Security, Firewalls, Antivirus, and Disaster Recovery.
Any networking certification is a plus.
With good communication skills.
Candidates must be amenable to work on nightshift schedule.
Applicants must be willing to work in Makati.
20 Full-Time positions available.
For immediate processing, please submit your resumes to careers.krissel@gmail.com or contact 09175623874 for phone interview.
More information about the job would be given during the interview.
This is a Non-Call Center Agent Role!
APPLY NOW AND START ASAP!
Job Description:
Solve technical issues and provide possible resolution to provide customer satisfaction.
Responsible for customer complaints and escalations via phone, email, and remote support.
Provide excellent customer service.
Utilize certain software tools to give technical solutions.
Requirements:
Candidates must possess a Bachelors Degree in Computer Science, Information
Technology, or any equivalent field.
With at least 4 years work experience in Network Security and System Configuration.
Must have strong background in Linux.
Experience dealing with Unix, Postfix, DNS, BIND, Apache, Squid, SQL, Proxies, Ubuntu,
Redhat, and Suse.
Must have understanding of network protocols such as HTTP, SMTP, FTP, SMB, DNS, and
DHCP.
Background in Security, Cloud, Data protection, Encryption, Malware, Spyware, Cyber
Security, Firewalls, Antivirus, and Disaster Recovery.
Any networking certification is a plus.
With good communication skills.
Candidates must be amenable to work on nightshift schedule.
Applicants must be willing to work in Makati.
20 Full-Time positions available.
For immediate processing, please submit your resumes to careers.krissel@gmail.com or contact 09175623874 for phone interview.
More information about the job would be given during the interview.